Politique d’expédition
📦 Shipping Policy
1. Order Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
2. Shipping Rates and Delivery Estimates
We offer standard and express shipping options depending on your location:
| Region | Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|---|
| United States | Standard Shipping | 5–20 business days | Free over $90 / $4 under $90 |
| Europe | Standard Shipping | 12–25 business days | Free over $90 / $4 under $90 |
| Asia | Standard Shipping | 5–15 business days | Calculated at checkout |
Please note that delivery times are estimates and may vary depending on the carrier and destination.
3. Shipment Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow up to 24–48 hours for the tracking information to update.
4. Shipping Countries
We currently ship to the following regions:
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North America
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Europe
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Asia
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Australia
If your country is not listed at checkout, please contact us for further assistance.
5. Customs, Duties and Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (such as tariffs, taxes, etc.) are the responsibility of the customer.
6. Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us at [your email] within 7 days of delivery. We will do our best to assist you with a replacement or refund where applicable.
7. Questions?
If you have any questions about shipping or need help with your order, feel free to contact us at [your email address].